At Draw94 Ltd, trading as "Kitty" ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit and interact with joinkitty.com ("Website") and participate in our giveaway platform.
By using our Website and services, you agree to the collection and use of information as outlined in this policy.
1. Information we collect
We collect the following types of information from our users:
1.1 Personal Information
When you register, shop through our platform, or enter a giveaway, we may collect:
Name
Email address
Date of birth
Phone number
1.2 Transactional Information
Purchase history through affiliate links
Amounts spent, stores visited, and transactions made through our platform
Entry details for giveaways based on your purchases
1.3 Technical Information
We may collect information about your device and how you interact with our Website, including:
IP address (identifying your country based on your IP address helps us display content that is relevant to your region and present the website in the appropriate language)
Browser type and version
Operating system
Clickstream data (pages viewed, clicks, etc.)
2. How we use your information
We use the information we collect for the following purposes:
To manage your account and provide you with access to your entry status and transaction history
To award entries into giveaways based on your purchases
To improve our services and enhance your user experience
To send you promotional offers, updates, and marketing communications (you can opt out at any time)
To communicate with you regarding inquiries, customer service requests, or issues related to your account
To communicate with you if you win our giveaways
To comply with legal obligations, such as fraud prevention and regulatory requirements
3. How we share your information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Affiliate Partners: To track purchases and award entries based on your activity
Payment Processors: To process transactions securely
Service Providers: To help with site analytics, marketing, and customer support
Legal Authorities: If required by law, such as in response to legal processes or to protect our rights and safety
4. Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small text files that are stored on your device to help us remember your preferences and understand how you interact with our platform.
You can choose to disable cookies through your browser settings, but doing so will affect your ability to earn entries into giveaways on our Website.
5. Your rights and choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request to update or correct inaccurate information.
Deletion: You can request to delete your account and associated personal data.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails.
To exercise these rights, please raise a ticket in the 'My Account' section of the Website.
6. Data security
We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage you to protect your account by using a strong password and limiting access to your device.
7. Data retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-party links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
The effective date of this Privacy Policy is October 8th, 2024.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please raise a ticket in the 'My Account' section of the Website.